Hans,

Thanks for sharing.

The plugin is available here: https://wordpress.org/plugins/weseedo/.

Have no real need for it on my website.

Do you mean you couldn’t manage to install it on your website or that considering your use of the product it’s not adapted for your website?

While I do make use of WebRTC for my daily work, I don’t really have any use for it in my blog – there, my interactions are asynchronous in nature.

People who want and need to find me and communicate with me have multiple ways of doing so – I am not an e-commerce outlet.

It isn’t that WebRTC isn’t satisfying but rather that its Wordpress plugin adoption isn’t – and that’s the problem that needs fixing.

Tsahi Levent-Levi thanks for the reply. Why do you say it’s not satisfying? Have you ever try a webRTC solution on your website?

I think that a webRTC solution is useful if companies make a proper use of the module and combine it with a behavioral targeting tool. To start a discussion with your customers at the right time is essential … Too early and your client will try to escape from you… Too late and he already left your site.

How do you feel about this?

All is good and well, and I agree with you.

The only problem is that the end result at the moment isn’t satisfying in any way. And the reason for that needs to be found to remedy the situation.

* “There is no value in simple click-to-call plugins in WordPress”. This is partially false. Click to call plugins are usefull for e-commerce owners or any company who want to win their customers’ trust and loyalty. Thanks to the WebRTC technology, customers can instantly start a conversation with an agent, and agents can be proactive and engage a conversation with their visitors. No plugin to install or download to make. It’s pretty important considering that customers look for an instant, personalized, free customer support.

*”There isn’t enough awareness to the need of WebRTC / real time communications for WordPress site owners”. I agree with you. WebRTC technology is a NEW cutting edge technology. Webrtc Technology is compatible with some browsers (like Opera, Firefox and Chrome), and it takes some time to expand its use to all browsers. But I really think we will arrive to this point sooner or later !

*”WebRTC is useless” : I will made the same answer here : Thanks to webRTC, people can easily establish a contact with a company. Some situations require face to face calls. Imagine in the medical field for example. Doctors and patients could save valuable time by discussing in face to face (but from their home/office). Of course it depends of the injuries and the cases, but I think there is quite a potential here.

Discover Watcheezy here: http://www.watcheezy.com

Doug,

That;s where we think differently. WebRTC has a very vibrant ecosystem. Companies like WPEngine can raise 15M USD for their hosted service. Others such as Yoast can garner millions of plugin downloads and usage and then build a premium plugins as well as consultancy services around it.

If WebRTC is intended for the web, then Wordpress is part of where it *should* be.

1) We found out that many people had WordPress sites that didn’t support plugins.

2) We also thought WordPress plugins were a fairly low volume low price product while we’re waiting for ubiquitous WebRTC across all browsers.

If WebRTC is in the chasm or early adopters phase we need low volume high price sales to sustain. Not Wordpress plugins for now… Maybe next year.